Privacy Policy
1. Introduction
LATENTFLOW ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy applies to the following domains:
- latentflow.net
- latent-flow.com
- latentflow.org
and all associated subdomains.
2. Information We Collect
2.1 Information Provided Through Contact Form
When you submit our contact form, we collect the following information:
- Full name
- Email address
- Mobile phone number
- Physical address
- Company size
- Type of inquiry (General Interest, Industry Partnership, Advertising Partner, Press Contact, Investor)
- For investor inquiries: Investment funds and investment focus
- Your message (optional)
- Timestamp of privacy policy acceptance
- IP address (for abuse prevention)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent
- IP address
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill your requests
- To send you information about our services (with your consent)
- To improve our website and services
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: You have given explicit consent for processing your personal data (e.g., contact form submission)
- Legitimate interests: Processing is necessary for our legitimate business interests (e.g., website analytics, security)
- Legal obligations: Processing is necessary to comply with legal requirements
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Your contact form submissions are stored securely on our servers located in Switzerland. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Retention:
- Contact form submissions: Retained indefinitely for business relationship purposes (unless you request deletion)
- Email verification tokens: Automatically deleted after 30 minutes or upon successful verification
- Server logs: Retained for up to 90 days
6. Your Rights Under GDPR
As a data subject in the European Economic Area (EEA), you have the following rights:
- Right to access (Art. 15 GDPR): You can request access to your personal data
- Right to rectification (Art. 16 GDPR): You can request correction of inaccurate data
- Right to erasure (Art. 17 GDPR): You can request deletion of your personal data
- Right to restriction (Art. 18 GDPR): You can request limitation of processing
- Right to data portability (Art. 20 GDPR): You can receive your data in a structured format
- Right to object (Art. 21 GDPR): You can object to processing based on legitimate interests
- Right to withdraw consent: You can withdraw consent at any time
To exercise these rights, please contact us at privacy@latentflow.com.
7. Email Verification Process
Our contact form uses email verification to ensure the authenticity of submissions:
- When you submit the contact form, we send a verification email to the provided address
- Your form data is temporarily stored (30 minutes) pending verification
- Clicking the verification link confirms your submission and permanently stores your information
- Unverified submissions are automatically deleted after 30 minutes
8. Third-Party Services
We do not share your personal data with third parties except:
- When required by law or legal process
- To protect our rights, property, or safety
- With service providers who assist in our operations (under strict confidentiality agreements)
We do not sell your personal data to third parties.
9. Cookies and Tracking
Our website may use essential cookies for functionality. We do not use third-party tracking cookies for advertising purposes. You can control cookies through your browser settings.
10. AI-Generated Content
LATENTFLOW uses artificial intelligence to generate biographical stories, images, and audio content. This content is created automatically and may not be entirely accurate. We make no representations about the accuracy, completeness, or reliability of AI-generated content.
11. International Data Transfers
Your data is primarily stored on servers located in Switzerland. If data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
14. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@latentflow.com
Website: www.latentflow.com
Data Controller:
LATENTFLOW
Switzerland
15. Supervisory Authority
You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data violates the GDPR.